What should you expect after boarding?
- While your dog had access to unlimited water in their suite, they may seem thirsty upon returning home. This is a common reaction to the excitement of being back home with their family.
- Please withhold water for at least 30 minutes or when they have calmed down. Continue to monitor their water intake, as dogs that drink too much water too quickly may vomit or, in serious cases, could bloat.
- We also recommend waiting at least 3 hours from the time you arrive home to feed your pet. Similar to too much water intake, eating too quickly can cause your pet to get sick.
- Prior to boarding, your dog likely had a routine which included sleeping throughout the day. While boarding, this routine changes, and your dog is very likely to be tired when they arrive home. Please allow them enough time to rest and get back into their normal, day-to-day routine.
Holiday & Peak Season Dog Boarding Information
During holidays and peak season times, a deposit may be required to make a boarding reservation. This ensures that we are saving space for the pups that need us and their committed owners. All deposits are 50% of the total for the stay you are booking. These are non-refundable unless we are notified 7 days before your scheduled first day of boarding.
When are deposits required?
- The week before and after Thanksgiving
- December 18 – January 6
Cancelation/No Show Policy
If you cancel a reservation less than 24 hours before your reservation or you no show, you will be charged a $25 fee per animal.
Outside of Hours Fee
If your dog is dropped off or picked up outside of our normal business hours, you will be charged a $50 fee per animal. There is an emergency outside of hours pick up or drop off option that will be approved on a case-by-case basis for an additional fee of $75.
Food & Medication Fee
If you choose not to bring food from home for your pet, we can supply the food for $2 per day. Administering medication, daily chews, etc., will also result in a $2 fee per day. If your pet needs medication administered through a shot, there will be a fee of $5 per day.