What should you expect after boarding?
- While your dog had access to unlimited water in their suite, they may seem thirsty upon returning home. This is a common reaction to the excitement of being back home with their family.
- Please withhold water for at least 30 minutes or when they have calmed down. Continue to monitor their water intake, as dogs that drink too much water too quickly may vomit or, in serious cases, could bloat.
- We also recommend waiting at least 3 hours from the time you arrive home to feed your pet. Similar to too much water intake, eating too quickly can cause your pet to get sick.
HOLIDAY & PEAK SEASON DOG BOARDING INFORMATION
There’s a 2-night minimum stay, and a 50% deposit of the total stay cost is required to make a boarding reservation during peak season. To provide the best care possible, we must carefully manage the number of dogs in our program. This helps ensure space remains available for dogs that truly need us while allowing us to maintain a high standard of care for every dog we support.
PEAK SEASON & HOLIDAY PERIODS
- Easter: April 3 – 6
- Memorial Day: May 23 – 26
- 4th of July: July 3 – 6
- Labor Day: August 29 – September 1
- Thanksgiving: November 26 – 30
- Christmas/ New Year’s: December 22 – January 2
HOLIDAY & PEAK SEASON DOG BOARDING CANCELLATION POLICY
We strive to be as flexible as possible and will gladly accommodate changes whenever we can. However, last-minute cancellations, changes, and no-shows can prevent us from filling available rooms and may result in us turning away customers who would have gladly reserved that space. They also make it difficult for us to schedule the appropriate number of staff to care for every pet properly. We truly appreciate your understanding and cooperation as we work to provide the best possible experience for you and your pets.
If you need to cancel a reservation over a holiday or holiday weekend, you must do so during business hours at least 7 days before your check-in date to avoid a 50% deposit cancellation fee at the rate of the room reserved. Failure to call and cancel within this time frame will result in a charge on your account for a forfeited deposit.
Deposits can be taken from our office or via manual entry of a card over the phone.
Please note: Early pick-ups, at any time, may result in your full scheduled boarding stay being charged.
Food & Medication Fee
If you choose not to bring food from home for your pet, we can supply the food for $2 per day. Administering medication, daily chews, etc., will also result in a $2 fee per day. If your pet needs medication administered through a shot, there will be a fee of $4 per day.